5/18/2023 0 Comments Scanner brother windows 10The scanner was working fine and just quit. If you navigate to the printers and scanners section of control panel the printer is seen, but if you navigate to scanner it's an 'empty box'. The issue is that the scanner quit operating and will not be detected by the PC and the printer will not detect the PC if you attempt to scan directly from it. The machine will print fine, it works both wired and wirelessly. They have an all-in-one Brother printer scanner model DCP-L2550DW. First gen Intel machine so far as I am aware, maybe second. The PC is an Optiplex 7xx series loaded with Windows 10. ![]() I know very little background other than what I just helped them through. This is her computer that is used for work. A friend called me with an issue on his GF work computer.
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